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MiyazakiCloset

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Frequently Asked Questions

Sizing & Fit

How do I choose my corset size?

Measure your natural waist (the narrowest point) and your bust at the fullest point, then match them to the size guide. Corsets are designed to close fully with a two-inch lacing range, so if you are between sizes take the larger one.

Do you really make every piece in XS to 5XL?

Yes. Every style is graded separately for each of the nine sizes rather than scaled from a sample, and our fit models range from a UK 6 to a UK 24.

Is the boning steel or plastic?

Structured corsets and corset dresses use spiral-steel boning with a flat-steel back panel. Bustiers and lightly boned dresses use soft polyester boning that holds shape without rigidity - each product page says which.

Can I wear a bra underneath?

Most corsets and bustiers are designed to be worn without one - the cups and boning provide support. Pieces with a low back or thin straps say so on the product page.

Shipping

How long does delivery take?

Standard delivery is 3-6 working days and is free on orders over ₹2,999. Express delivery is 1-2 working days for ₹249. Every order ships from our Mumbai atelier with tracking.

Do you ship outside India?

Yes - we ship worldwide. International orders take 6-12 working days and duties are shown at checkout, not on delivery.

Can I track my order?

Yes. Use Track your order with your order number and email, or open the order from your account.

Returns

What is your returns policy?

Unworn pieces with tags attached can be returned within 14 days of delivery for a refund or exchange. Bridal pieces marked made-to-order are exchange-only.

How do I start a return or exchange?

Open the order from your account and choose Return. We arrange a pickup within India; international customers receive a return label by email.

When will I be refunded?

Within 5-7 working days of the piece reaching the atelier, to the original payment method.

Orders & Payment

Which payment methods do you accept?

UPI, cards, netbanking and wallets through Razorpay, cash on delivery within India, and bank transfer.

Can I change or cancel my order?

Within two hours of placing it, yes - message us on WhatsApp with your order number. After that it is already being packed.

Care

How should I store a corset?

Flat or on a padded hanger, laced loosely. Never fold a boned piece in half and never leave it in a hot car; the boning will remember.

Can I machine wash satin or silk?

No - satin, silk, velvet and jacquard are dry clean only. Crepe, poplin and linen pieces can be gently hand or machine washed; the care label and product page both say which.